Owners Sam Shener & Nancy Sullivan-Shener invite you to experience the serene beauty of Hot Springs and Lake Hamilton, along with world class service at their luxury boutique hotel. Having moved from Boston in the Spring of 2017, Sam brings the skills of corporate management and mechanical engineering with his previous 30-year careers. Nancy was a Boston area Real Estate Agent for the previous decade, following 20+ years in corporate Marketing and Client Service. Together with their award-winning team, they proudly welcome all to come experience the unparalleled hospitality and beauty that is Lookout Point Lakeside Inn.
Assistant General Manager/OTA Liaison
Sheila relocated from Dallas to Hot Springs in the summer of 2016, and luckily she found her way to Lookout Point. Following years in the banking industry focusing on customer concerns, Sheila is a natural fit to provide great hospitality at the inn. She loves to cook, and has a definite artistic flair.
Assistant General Manager/Social Media
Alana came to Lookout Point after working for five years for a luxury boutique hotel group in the Northeast. Recently settled into Hot Springs, Alana loves travel, hiking, the outdoors and recently embarked on a quest to visit every national park in the country.
Assistant General Manager/Beverage Operations
Don joined the team in early 2018 after relocating to Hot Springs from Colorado. Don brings with him decades of food & beverage experience after working in hospitality, bar-tending, and catering management.
Maria & Elena
Maria has been a housekeeper since 2005
Elena has been a cook and housekeeper since 2007
Antonia & Carolina
Antonia has been a housekeeper since 2010
Carolina has been a housekeeper since 2015
Rocio has been a housekeeper since 2016
Let us pamper you! Discover the warmth and hospitality for yourself and plan your getaway with one of our vacation packages.